Dominican Republic

Question answering (QA) systems are now available through numerous commercial applications for a wide variety of domains, serving millions of users that interact with them via speech interfaces. However, current benchmarks in QA research do not account for the errors that speech recognition models might introduce, nor do they consider the language variations (dialects) of the users. To address this gap, we augment an existing QA dataset to construct a multi-dialect, spoken QA benchmark on five languages (Arabic, Bengali, English, Kiswahili, Korean) with more than 68k audio prompts in 24 dialects from 255 speakers. We provide baseline results showcasing the real-world performance of QA systems and analyze the effect of language variety and other sensitive speaker attributes on downstream performance. Last, we study the fairness of the ASR and QA models with respect to the underlying user populations.

EMNLP 2021

SD-QA: Spoken Dialectal Question Answering for the Real World

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

workshop paper

With the rapid increase in the volume of dialogue data from daily life, there is a growing demand for dialogue summarization. Unfortunately, training a large summarization model is generally infeasible due to the inadequacy of dialogue data with annotated summaries. Most existing works for low-resource dialogue summarization directly pretrain models in other domains, e.g., the news domain, but they generally neglect the huge difference between dialogues and conventional articles. To bridge the gap between out-of-domain pretraining and in-domain fine-tuning, in this work, we propose a multi-source pretraining paradigm to better leverage the external summary data. Specifically, we exploit large-scale in-domain non-summary data to separately pretrain the dialogue encoder and the summary decoder. The combined encoder-decoder model is then pretrained on the out-of-domain summary data using adversarial critics, aiming to facilitate domain-agnostic summarization. The experimental results on two public datasets show that with only limited training data, our approach achieves competitive performance and generalizes well in different dialogue scenarios.

Low-Resource Dialogue Summarization with Domain-Agnostic Multi-Source Pretraining

Warning: this work contains content that may be offensive or upsetting. Commonsense knowledge bases (CSKB) are increasingly used for various natural language processing tasks. Since CSKBs are mostly human-generated and may reflect societal biases, it is important to ensure that such biases are not conflated with the notion of common sense. Here we focus on two widely used CSKBs, ConceptNet and GenericsKB, and establish the presence of bias in the form of two types of representational harms, overgeneralization of polarized perceptions and representation disparity across different demographic groups in both CSKBs. Next, we find similar representational harms for downstream models that use ConceptNet. Finally, we propose a filtering-based approach for mitigating such harms, and observe that our filtered-based approach can reduce the issues in both resources and models but leads to a performance drop, leaving room for future work to build fairer and stronger commonsense models.

Lawyers are Dishonest? Quantifying Representational Harms in Commonsense Knowledge Resources

In this paper, we propose a controllable neural generation framework that can flexibly guide dialogue summarization with personal named entity planning. The conditional sequences are modulated to decide what types of information or what perspective to focus on when forming summaries to tackle the under-constrained problem in summarization tasks. This framework supports two types of use cases: (1) Comprehensive Perspective, which is a general-purpose case with no user-preference specified, considering summary points from all conversational interlocutors and all mentioned persons; (2) Focus Perspective, positioning the summary based on a user-specified personal named entity, which could be one of the interlocutors or one of the persons mentioned in the conversation. During training, we exploit occurrence planning of personal named entities and coreference information to improve temporal coherence and to minimize hallucination in neural generation. Experimental results show that our proposed framework generates fluent and factually consistent summaries under various planning controls using both objective metrics and human evaluations.

Controllable Neural Dialogue Summarization with Personal Named Entity Planning

Neural Chat Translation (NCT) aims to translate conversational text between speakers of different languages. Despite the promising performance of sentence-level and context-aware neural machine translation models, there still remain limitations in current NCT models because the inherent dialogue characteristics of chat, such as dialogue coherence and speaker personality, are neglected. In this paper, we propose to promote the chat translation by introducing the modeling of dialogue characteristics into the NCT model. To this end, we design four auxiliary tasks including monolingual response generation, cross-lingual response generation, next utterance discrimination, and speaker identification. Together with the main chat translation task, we optimize the NCT model through the training objectives of all these tasks. By this means, the NCT model can be enhanced by capturing the inherent dialogue characteristics, thus generating more coherent and speaker-relevant translations. Comprehensive experiments on four language directions (English-German and English-Chinese) verify the effectiveness and superiority of the proposed approach.

Towards Making the Most of Dialogue Characteristics for Neural Chat Translation

Factual inconsistencies existed in the output of abstractive summarization models with original documents are frequently presented. Fact consistency assessment requires the reasoning capability to find subtle clues to identify whether a model-generated summary is consistent with the original document. This paper proposes a fine-grained two-stage Fact Consistency assessment framework for Summarization models (SumFC). Given a document and a summary sentence, in the first stage, SumFC selects the top-K most relevant sentences with the summary sentence from the document. In the second stage, the model performs fine-grained consistency reasoning at the sentence level, and then aggregates all sentences' consistency scores to obtain the final assessment result. We get the training data pairs by data synthesis and adopt contrastive loss of data pairs to help the model identify subtle cues. Experiment results show that SumFC has made a significant improvement over the previous state-of-the-art methods. Our experiments also indicate that SumFC distinguishes detailed differences better.

Fine-grained Factual Consistency Assessment for Abstractive Summarization Models

Contextual representations learned by language models can often encode undesirable attributes, like demographic associations of the users, while being trained for an unrelated target task. We aim to scrub such undesirable attributes and learn fair representations while maintaining performance on the target task. In this paper, we present an adversarial learning framework "Adversarial Scrubber" (ADS), to debias contextual representations. We perform theoretical analysis to show that our framework converges without leaking demographic information under certain conditions. We extend previous evaluation techniques by evaluating debiasing performance using Minimum Description Length (MDL) probing. Experimental evaluations on 8 datasets show that ADS generates representations with minimal information about demographic attributes while being maximally informative about the target task.

Adversarial Scrubbing of Demographic Information for Text Classification

Text style can reveal sensitive attributes of the author (e.g. race or age) to the reader, which can, in turn, lead to privacy violations and bias in both human and algorithmic decisions based on text. For example, the style of writing in job applications might reveal protected attributes of the candidate which could lead to bias in hiring decisions, regardless of whether hiring decisions are made algorithmically or by humans. We propose a VAE-based framework that obfuscates stylistic features of human-generated text through style transfer by automatically re-writing the text itself. Our framework operationalizes the notion of obfuscated style in a flexible way that enables two distinct notions of obfuscated style: (1) a minimal notion that effectively intersects the various styles seen in training, and (2) a maximal notion that seeks to obfuscate by adding stylistic features of all sensitive attributes to text, in effect, computing a union of styles. Our style-obfuscation framework can be used for multiple purposes, however, we demonstrate its effectiveness in improving the fairness of downstream classifiers. We also conduct a comprehensive study on style pooling's effect on fluency, semantic consistency, and attribute removal from text, in two and three-domain style obfuscation.

Style Pooling: Automatic Text Style Obfuscation for Improved Classification Fairness

Answering questions asked from instructional corpora such as E-manuals, recipe books, etc., has been far less studied than open-domain factoid context-based question answering. This can be primarily attributed to the absence of standard benchmark datasets. In this paper we meticulously create a large amount of data connected with E-manuals and develop suitable algorithm to exploit it. We collect E-Manual Corpus, a huge corpus of 307,957 E-manuals and pretrain RoBERTa on this large corpus. We create various benchmark QA datasets which include question answer pairs curated by experts based upon two E-manuals, real user questions from Community Question Answering Forum pertaining to E-manuals etc. We introduce EMQAP (E-Manual Question Answering Pipeline)that answers questions pertaining to electronics devices. Built upon the pretrained RoBERTa, it harbors a supervised multi-task learning framework which efficiently performs the dual tasks of identifying the section in the E-manual where the answer can be found and the exact answer span within that section. For E-Manual annotated question-answer pairs, we show an improvement of about 40% in ROUGE-L F1 scores over the most competitive baseline. We perform a detailed ablation study and establish the versatility of EMQAP across different circumstances.

Question Answering over Electronic Devices: A New Benchmark Dataset and a Multi-Task Learning based QA Framework

Understanding when a text snippet does not provide a sought after information is an essential part of natural language understanding. Recent work (SQuAD 2.0, Rajpurkar et al., 2018) has attempted to make some progress in this direction by enriching the SQuAD dataset for the Extractive QA task with unanswerable
questions. However, as we show, the performance of a top system trained on SQuAD 2.0 drops considerably in out-of-domain scenarios, limiting its use in practical situations. In order to study this we build an out-of-domain corpus, focusing on simple event-based questions and distinguish between two types of
IDK questions: competitive questions, where the context includes an entity of the same type as the expected answer, and simpler, non-competitive questions where there is no entity of the same type in the context. We find that SQuAD 2.0-based models fail even in the case of the simpler questions. We then analyze the similarities and differences between the IDK phenomenon in Extractive QA and the Recognizing Textual Entailments task (RTE, Dagan et al., 2013) and investigate the extent to which the latter can be used to improve the performance.

Do We Know What We Don't Know? Studying Unanswerable Questions beyond SQuAD 2.0

Answering complex open-domain questions requires understanding the latent relations between involving entities. However, we found that the existing QA datasets are extremely imbalanced in some types of relations, which hurts the generalization performance over questions with long-tail relations. To remedy this problem, in this paper, we propose a Relation-Guided Pre-Training (RGPT-QA) framework. We first generate a relational QA dataset covering a wide range of relations from both the Wikidata triplets and Wikipedia hyperlinks. We then pre-train a QA model to infer the latent relations from the question, and then conduct extractive QA to get the target answer entity. We demonstrate that by pretraining with propoed RGPT-QA techique, the popular open-domain QA model, Dense Passage Retriever (DPR), achieves 2.2%, 2.4%, and 6.3% absolute improvement in Exact Match accuracy on Natural Questions, TriviaQA, and WebQuestions. Particularly, we show that RGPT-QA improves significantly on questions with long-tail relations

Next from EMNLP 2021

Low-Resource Dialogue Summarization with Domain-Agnostic Multi-Source Pretraining

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